Help & FAQ
How do I reset my password?
If you forgot your password, then email the DCJD Juvenile Research Team, and we'll send you instructions to reset your password.
Can I edit my submitted application?
Yes, you can edit your application. Go to the "Applications" page, find the application you want to edit, and click on the "Edit" button.
What should I do if I encounter an error while submitting my application?
If you encounter an error, first try refreshing the page and submitting again. If the problem persists, please contact our support team at daniel.pacheco@dallascounty.org with details about the error and a screenshot if possible.
Application Walkthrough Tutorial
Still have questions?
If you couldn't find the answer to your question, please don't hesitate to contact our support team at ResearchTeam-Juvenile@dallascountytx.onmicrosoft.com.
Feedback and Feature Requests
We value your input! If you have any feedback on the application process or would like to suggest a new feature, please email us at ResearchTeam-Juvenile@dallascountytx.onmicrosoft.com. Your suggestions help us improve our service and make the application process better for everyone.